Security

Luminos.AI understands that trust is earned and that safeguarding your data is critical to earning that trust. We have implemented comprehensive measures to ensure the highest levels of security for the Luminos.AI platform.

Encryption

All data transmission to and from Luminos.AI services, as well as data persisted by our services, is encrypted using industry-standard encryption protocols. This ensures that your data remains confidential and protected against interception or theft by unauthorized parties.

Data Protection

We adhere to strict data protection guidelines to safeguard your sensitive information. Our systems are designed to prevent unauthorized access, modification, or disclosure of your data. Additionally, we regularly conduct security reviews and assessments to identify and address any potential vulnerabilities.

Access Control

Access to your data is restricted to authorized personnel only. We employ robust access control mechanisms to ensure that only individuals with proper authentication and authorization can view your data. 

Infrastructure Security

Our infrastructure is hosted on secure, reliable platforms with built-in protection against various forms of cyber threats. Our development process includes dependency security scanning to prevent vulnerabilities from ever reaching production. We leverage advanced security features such as network segmentation, passwordless authentication, serverless systems, infrastructure as code, and regular software updates to fortify our systems against potential vulnerabilities. 

Compliance

We are committed to compliance with relevant industry standards and regulations regarding data security and privacy. Our practices align with established frameworks such as GDPR, HIPAA, and SOC 2, providing you with the assurance that your data is handled in accordance with the highest standards of security and privacy.

Continuous Monitoring and Improvement

Security is an ongoing process, and we continuously monitor our systems for any suspicious activities or anomalies. We proactively update our security measures to stay ahead of emerging threats and to provide you with a secure and reliable service.

Responsible Disclosure

Luminos.AI values the contributions of security researchers who help us identify and address potential vulnerabilities in our systems. We welcome responsible disclosure of any security concerns or findings. If you believe you have discovered a security issue or vulnerability within our product, please contact us at security@luminos.ai. While we do not currently offer a bounty program, we appreciate and acknowledge the efforts of those who assist us in maintaining the security and integrity of our platform. Your cooperation helps us uphold our commitment to providing a safe and secure environment for our customers.

Team

We understands that security is not just about technology, it's also about people. Our founding team has deep roots in computer and network security. That's why we prioritize hiring individuals who not only possess technical expertise but also demonstrate a security-focused mindset. By fostering a culture where every employee is deeply invested in maintaining the integrity and confidentiality of our platform, we ensure that security is ingrained into every aspect of our operations. With our workforce dedicated to safeguarding your information, you can trust Luminos.AI’s platform.

Customer Responsibility

While we strive to maintain the highest standards of security, it is essential for our customers to play a role in protecting their data. We encourage you to follow best practices for password management, access control, and data sharing within your organization.

If you have questions or concerns, please feel free to contact us at security@luminos.ai.